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I’m so happy to have found Illustradent! This dentist office is great, clean and professional. The staff are extremely friendly, honest and they are always on time, no super long wait. The staff have wonderful bedside manners and the personal experience is unmatched. I had a dental emergency and they were willing to help me immediately, I am so grateful for that! I highly recommend this dentist, as well as their other office in Coral Gables. Thank you!
I just want to thank you for making my dental experience as painless as possible . You are the best dentist I have ever been to. The staff it’s so professional and skill the office administrator is very special always having little something for every patient! Thank you Mayra and Dr Chaviano!
Awesome clinic, amazing staff and quality services. I came to this clinic to have a deep cleaning done, and just fell in love with the place. The staff was caring and highly professional specially Dr. Chaviano he was very knowledgeable and caring for his patients. The administrator Ms. Perez was a wonderful person she greeted me and answered all my questions.
I want to thank Mayra The office administrator with all her help she gave our family as we became new patients, her welcome to the office was amazing, she remind of of years ago when you had welcome wagon for new residents in the area! She not only help us with Insurance paper work, she referral us to a great pediatrician, Dr Guevara, An incredible Gynecologist for my wife Dr Villa, she gave of the name of Key People at the school to talk about enrolling the kids, she referred my wife to the women club in Key Biscayne, We got the best dental care we ever got from Dr Chaviano and the staff! Everyone in the office is polite and very well trained . We can get ahold of them 24 hours since they themself answer the phone, no answer service or phone service!They have made our very stressful moved so much better!
I love this dental practice. You never have to wait. The staff is superb and are all so warm and friendly. Dr. Chaviano is the best!!! Love Beth and Mayra. Truly a First Class operation. Highly recommended! I also love their hours of operation and the fact that they open on Saturdays.
I want to thank Dr. Chaviano and Mayra Perez for always giving me the best dental service and care that you can find out there. I always walk out of that office happy with the work I had done and my pockets not being empty or taken advantage of . Dr. Chaviano always does amazing work and the staff is super professional and the office is always clean . They always make you feel at home with tremendous service. If your looking for a great Dental office look no further !!!!!
The doctor and dental hygienist are very nice and professional. The 3 stars are for them. The lost 2 stars are due to the business practices not so good and, drum roll, a C O V I D fee. I went last time towards the end of C O V I D. After my insurance covered dental cleaning I went to check out thinking of scheduling my next cleaning visit. That was when the clerk assaulted me with a $10 covid fee. Wait what? No signs or warnings were displayed about this fee. My family goes to 5 other different dental practices for different needs and no other office had any additional fees. I protested but she kept insisting I had to pay. I should have reported them to the department of health. Never going back. By the way, I have no idea why their published AD features a picture of the office manager Mayra as if she was a dentist. The only star there is Chaviano, people don’t go there to be treated by the glorified office manger.
They are simple the best and I highly recommend them , Mayra is amazing helping clients, and Dr. Chaviano is the best dentist I ever experienced.Thank you to all the team for my beautiful smile 😊
I dont know where to start. The service and attention to detail was incredible! Thank you Dr. Jose Chaviano for being so gentle and understanding. The office coordinator, Mayra Rossi, came in to introduce herself and then came back with a bag of goodies for me (hand cream and a candle)....WOW!!!! I will be back for my 4 cleanings a year for sure!! Thank you once again, Elia
Come see the team at this office and youll see its like a spa experience for the teeth! Aromatherapy and new equipment. Very experienced hygienist and love the Dr.Chaviano!They had a very good special. they work with you if you need further care to provide a strategy. Thanks Patty & Mayra!
I highly recommend this dental office, the staff is so friendly and professional, every one makes you feel as if you are their priority , the office is clean and sanitized , and everything is on time. I go every 3 months for cleaning with the hygienist abeer, she is so nice, professional and explain each step with details so you feel you are in a good hand, I love the way she treats her patients and I always recommend her to any one I care about .
Very pleased with the service and attention I received in this dental office. Mayra, the office manager, sat down with me and put me at ease and explained my case in thorough. Looking forward to my new smile. Thank you!
Dr Chaviano is a wonderful dentist who obviously enjoys his work, cares for his patients, is very pleasant to be around, and is meticulous. Seriously, a great dentist and person. 5 stars!
I am very disappointed with the way this business conducts its practice. I have been a client since 10/21/2017. They have been overcharging me for years. After many errors in billing, I requested my Statement. Wow was I shocked to see that in fact their family and friends discount was not at all what they said It would be. Example $50 cleaning with $99 whitening if done at the same time as the cleaning. They went and charged me $395. I have been trying to contact their office manager Mrs. Perez and to no avail, no response ever since 03/27/2021. No-one has the decency to call back and correct this wrong doing. Moral of the story, please make sure they are charging you the correct amount and not just saying it. P.S. They get no star from me. In order to post my comment Im forced to give them one star. I will never return here, nor recommend anyone. Besides I will be reporting this practice to the BBB.
Came in for a couple of extractions a d a root canal and could t be happier with the results. I was treated like family. Dr.Chaviano made sure I didnt experience any pain what so ever, he was very patient with me, explained everything very thoroughly and made sure i I understood everything... love the staff, love the experience... thank you....
Supper happy with this dentist. amazing service, Clean place, nice people.thank you so much Mayra for being so helpful with clients.
Professional and very friendly staff. I had not been to a dentist in over a year and a half but the staff made me feel comfortable and put me at ease. Highly recommend!
Awesome office, Mayra, Dr Chaviano and the whole staff are amazing and always make you feel special !Thank you guys keep up the good work.AB
Dr. Chaviano is an excellent dentist I had an extraction done no swelling, no pain and was back to work the next day.
Great dental clinic. Front desk ladies are very kind and knowledgeable as well as doctors.
Beth was amazing for my cleaning and I had great help from Amanda while booking the appointment.
The Visit was great Service , professional staff and the hygienist Abeer was specially perform out standing Services Thank you All And Thank Abeer and i will see Again , I HIGHLY RECOMAND IT
Very professional and friendly staff. Everybody gets treated like a VIP. I highly recommend them. I am very satisfied with their services.
Incredible service, always available never ever a wait ! Couldnt be happier with the office administrator Mayra vide perez abs adore Dr chaviano
Been with him for 2 years always a great experience you can tell loves what he does and does it well.
Amazing team, very good service